Four editions, one honest ladder
What each edition adds, what it costs — one US-dollar price list for everyone — and exactly what keeps working if a licence ever lapses, spelled out row by row below.
Editions
SideClick Solo
Everything you need to run a single-clinician practice, fully on-device.
$35 /mo ex tax
Two months free on annual billing.
- Notes, scheduling, billing, PROMs
- On-device AI (SOAP generation)
- Local .cfbak backup
- Full audit & compliance
SideClick Practice
The multi-clinician practice: zero-knowledge sync plus the remote patient portal.
$59 /mo ex tax+ $25 /mo per additional clinician
Two months free on annual billing.
- Multi-device sync & clinician mobile PWA
- Device trust & encrypted relay backup
- Patient invites, self-booking & secure messages
- PROM forms, document delivery & ICS feeds
SideClick Cloud
The operator-hosted platform for multi-site and enterprise.
Custom pricing — annual quote.
- Zero-knowledge managed hosting — servers store only ciphertext
- “No-view” BAA
- Enterprise SSO
- SLA
- Multi-site metadata reporting
On-device AI ships identically in every edition — it is never edition-gated. A seat is a named clinician; admin, front-desk and auditor accounts are always free.
Founding practices: the first 25 practices get 50% off for 12 months in exchange for an honest testimonial.
Subscriptions renew automatically at the end of each monthly or annual period until you cancel. Cancel any time from the billing portal and keep the service to the end of the period you have paid for. Our order process is conducted by our online reseller Paddle.com; Paddle.com is the merchant of record for all our orders and handles payment, tax invoicing and refunds under our refund policy.
What happens after you buy
- 1
Buy on this site
Every edition is purchased here — never inside an app store, so no store commission is baked into your price.
- 2
Licence arrives by email
A signed licence key for your practice, delivered to the address you registered with.
- 3
Install from your store
Get the app from the Microsoft Store, Mac App Store, App Store or Google Play — free, signed and kept current by the store.
- 4
Sign in and activate
Install the licence key once; verification stays offline on your machines from then on.
What happens if a licence lapses
Licensing never locks your existing clinical data. Reads, edits, exports (.cfbak, PDF, CSV) and restore work in every licence state, including unlicensed, forever. Your existing data is never hostage.
| Capability | valid | grace (14 d) | expired / absent / unlicensed |
|---|---|---|---|
| Local clinical work on EXISTING records (notes, scheduling, billing, PROMs) | ✔ | ✔ | ✔ |
| Creating NEW records (patients, session notes, appointments, invoices, practitioner accounts) | ✔ | ✔ | expired (key installed) ✔ · absent/unlicensed: ✔ during the 30-day evaluation window from first registration, ✘ after until a key is installed |
| On-device AI | ✔ | ✔ | ✔ |
| Local .cfbak export / restore / secure wipe / diagnostics | ✔ | ✔ | ✔ |
| PDF / CSV export | ✔ | ✔ | ✔ |
| Kiosk mode (in-app /portal) | ✔ | ✔ | ✔ |
| Relay sync (flush + live WS) | ✔ (sync+) | ✔ | ✘ — relay refuses entitlement_expired; badge shows "Sync paused" |
| Relay pull/ack (drain already-synced data) | ✔ (sync+) | ✔ | relay keeps serving (data portability); the desktop stops polling |
| NEW device enrollment | ✔ under cap | ✔ under cap | ✘ |
| Relay cloud backup | ✔ (sync+) | ✔ | ✘ |
| Portal publishing / invites / inbox drain | ✔ (portal) | ✔ | ✘ — existing local portal rows stay readable |
| Creating a NEW practitioner account | ✔ under seat count | ✔ | 1-seat solo rule |
Nothing is ever deleted. The relay retains queued ciphertext and cloud archives through expiry; a renewed key resumes service in place.
How licences work
Subscription
Renews on its own clock. A 14-day warning before expiry, then a 14-day grace period — renewing is just installing the re-issued key.
Perpetual
Never expires. Its updates-until date caps the update channel: keep the exact version you paid for, forever.
Trial
Full Practice capability for 30 days. No feature crippling — a genuine end-to-end evaluation.
A seat is a named practitioner. Admin, front-desk and auditor accounts are free. Each seat includes 3 enrolled devices. After a downgrade, existing accounts and devices stay fully active — only new grants are blocked. Every desktop in a practice uses the same key.
Verification is offline: after a one-time activation, a licensing-service outage — or the company disappearing — can never lock a clinician out. A licence never carries any patient information.
Pricing questions, answered
What happens if my licence lapses?
Your records stay readable, editable and exportable in every licence state; lapsing only pauses growth-side capabilities like sync and new grants. See the full capability matrix.
What does the trial include?
Thirty days of Practice capability, end to end. When it ends, existing records stay fully accessible — an active licence is what allows new patient intake to continue.
How do seats and devices work?
A seat covers one named practitioner and three enrolled devices; admin, front-desk and auditor accounts never consume one. The whole practice installs the same key.
How much does SideClick cost?
Solo is US$35 a month. Practice is US$59 a month for the first clinician plus US$25 per additional clinician — admin, front-desk and auditor accounts are free. Cloud is quoted annually. Prices are in US dollars for everyone and exclude tax, and annual billing gets two months free.
Try SideClick free for 30 days
Full capability, no card required. Your data stays on your machine either way.
Start a 30-day trial