Four editions, one honest ladder
What each edition adds, and exactly what keeps working if a licence ever lapses — spelled out row by row below. Dollar amounts arrive at launch.
Editions
SideClick Solo
Everything you need to run a single-clinician practice, fully on-device.
1 seat · 1 machine · no relay- Notes, scheduling, billing, PROMs
- On-device AI (SOAP generation)
- Local .cfbak backup
- Full audit & compliance
SideClick Practice
Adds the zero-knowledge relay for multi-device practices.
Per-seat- Multi-device sync
- Device trust & conflict resolution
- Clinician mobile PWA
- Encrypted relay cloud backup
SideClick Practice + Portal
Adds the remote patient portal on top of Practice.
Per-seat- Patient invites & self-booking
- Secure messages & PROM forms
- Document delivery
- Published ICS calendar feeds
SideClick Cloud
The operator-hosted platform for multi-site and enterprise.
Operator-hosted- Zero-knowledge managed hosting — servers store only ciphertext
- “No-view” BAA
- Enterprise SSO
- SLA
- Multi-site metadata reporting
On-device AI ships identically in all four editions — it is never edition-gated.
Start a 30-day trialWhat happens if a licence lapses
Licensing never locks your existing clinical data. Reads, edits, exports (.cfbak, FHIR, PDF, CSV) and restore work in every licence state, including unlicensed, forever. Your existing data is never hostage.
| Capability | valid | grace (14 d) | expired / absent / unlicensed |
|---|---|---|---|
| Local clinical work on EXISTING records (notes, scheduling, billing, PROMs) | ✔ | ✔ | ✔ |
| Creating NEW patient records | ✔ | ✔ | expired (key installed) ✔ · absent/unlicensed: ✔ during the 30-day evaluation window from first registration, ✘ after until a key is installed |
| On-device AI | ✔ | ✔ | ✔ |
| Local .cfbak export / restore / secure wipe / diagnostics | ✔ | ✔ | ✔ |
| FHIR / PDF / CSV export | ✔ | ✔ | ✔ |
| Front-desk kiosk (in-app /portal) | ✔ | ✔ | ✔ |
| Relay sync (flush + live WS) | ✔ (sync+) | ✔ | ✘ — relay refuses entitlement_expired; badge shows "Sync paused" |
| Relay pull/ack (drain already-synced data) | ✔ (sync+) | ✔ | relay keeps serving (data portability); the desktop stops polling |
| NEW device enrollment | ✔ under cap | ✔ under cap | ✘ |
| Relay cloud backup | ✔ (sync+) | ✔ | ✘ |
| Portal publishing / invites / inbox drain | ✔ (portal) | ✔ | ✘ — existing local portal rows stay readable |
| Creating a NEW practitioner account | ✔ under seat count | ✔ | 1-seat solo rule |
Nothing is ever deleted. The relay retains queued ciphertext and cloud archives through expiry; a renewed key resumes service in place.
How licences work
Subscription
Renews on its own clock. A 14-day warning before expiry, then a 14-day grace period — renewing is just installing the re-issued key.
Perpetual
Never expires. Its updates-until date caps the update channel: keep the exact version you paid for, forever.
Trial
Full Practice + Portal capability for 30 days. No feature crippling — a genuine end-to-end evaluation.
A seat is a named practitioner. Admin, front-desk and auditor accounts are free. Each seat includes 3 enrolled devices. After a downgrade, existing accounts and devices stay fully active — only new grants are blocked. Every desktop in a practice installs the same key.
Verification is offline: after a one-time activation at install, a licensing-service outage — or the company disappearing — can never lock a clinician out. A licence never carries any patient information.
Pricing questions, answered
What happens if my licence lapses?
Your records stay readable, editable and exportable in every licence state; lapsing only pauses growth-side capabilities like sync and new grants. See the full capability matrix.
What does the trial include?
Thirty days of Practice + Portal capability, end to end. When it ends, existing records stay fully accessible — an active licence is what allows new patient intake to continue.
How do seats and devices work?
A seat covers one named practitioner and three enrolled devices; admin, front-desk and auditor accounts never consume one. The whole practice installs the same key.
When will pricing be announced?
At launch. The editions and everything in them are already listed above; dollar amounts arrive with the public release.
Try SideClick free for 30 days
Full capability, no card required. Your data stays on your machine either way.
Start a 30-day trial