One record, every clinician current
SideClick's Practice editions run multi-clinician teams on one shared record: every signed-in device converges through encrypted sync, roles keep duties separated, and the audit trail covers the whole practice.
- Edition
- Practice and up
- Seats
- One per clinician, front desk and bookkeeper free; follows the person
- Devices
- Five per seat, three of them computers
- Concurrency
- CRDT merge — no locking
Seats that match how clinics actually staff
A seat is one person's, with five devices, three of them computers. Everyone who works on the shared record holds one, because every one of them syncs with the sealed copy on our server. You pay for a clinician seat for each owner, associate and assistant, and every clinician seat comes with one free seat for a front desk or bookkeeper. A seat follows the person into every practice they share with the payer and returns to the payer when they leave.
Roles separate duties the way a clinic already thinks about them: clinicians document, the front desk runs the diary and billing, the bookkeeper sees the money and nothing clinical, and the audit trail records everyone alike.
How a group day actually runs
Three clinicians, six rooms, one front desk. Reception reschedules the morning while clinicians sign notes between sessions; everyone's changes travel through encrypted sync and converge on every machine without anyone taking turns. When two people touch the same record at once, the edits merge; the rare true conflict is shown to a human instead of silently losing one side.
What matters most for groups
The capabilities multi-clinician practices lean on hardest:
- Sync that converges across every signed-in device
- Free front-desk and bookkeeper seats working the same shared record
- Practice analytics across the whole team's caseload
- A tamper-evident audit trail answering "who saw this record and when"
Accountability without surveillance theatre
Group practices carry a governance duty solos don't: several people can open any chart, so access has to be answerable. SideClick's answer is the audit trail — every read and write logged, tamper-evident, queryable — rather than manager dashboards that grade clinicians. The record protects patients and practitioners alike: when a question is raised, the history is simply there.
Questions, answered
How many people can work in SideClick at once?
Every signed-in device works simultaneously — sync merges changes rather than locking records. Practically, the team size is set by your seat count, not by concurrency limits.
Do reception and practice managers need paid seats?
Not when they work as front desk or bookkeeper. Everyone who works on the shared record holds a seat, but each clinician seat you pay for comes with one free seat for a front desk or bookkeeper. Owners, associates and assistants hold clinician seats. A seat follows the person, so one covers a practice manager across every practice you run.
What happens when two clinicians edit the same record simultaneously?
The changes merge deterministically on both machines. A genuine conflict on the same field is surfaced for a clinician to resolve — nothing is silently overwritten.
Can we see practice-wide reporting?
Yes — the practice overview covers bookings, caseload distribution, unsigned notes and receivables across the team, computed locally from the shared record. There are deliberately no clinician league tables: the numbers describe the practice's shape, not a per-practitioner scoreboard.
How does a growing clinic add its next clinician?
Add a seat, let them sign in on their devices, done — the shared record and its history are already there. Seats scale within an edition, so growth is an administrative step rather than a plan change.
Try SideClick free for 30 days
Full capability, no card required. Your data is sealed on our server and we cannot read it.