Legal documents
Every agreement and notice for SideClick in one place — the licence, the service terms, the privacy policy, the data-processing instruments for the hosted editions, the refund policy, the sub-processor register and the security disclosure policy.
Privacy Policy
What SideClick itself collects about customers and website visitors — and why patient data is not in scope.
Terms of Service
The online services around the software: purchasing, trials, licensing, relay, portal, and cloud.
Refund Policy
How refunds work for purchases made through Paddle, the time limits that apply, and what a refund means for your licence and your data.
End User Licence Agreement
The licence for the installed software, its editions and seats, and the binding data-access guarantees.
Acceptable Use Policy
What may not be done with the software, licensing, relay, portal, and cloud services.
Security Disclosure Policy
How to report a vulnerability, what is in scope, and the safe-harbour promise for good-faith research.
Cookie Notice
The website sets no cookies; the short notice explains the two off-site exceptions.
Relay Data Processing Agreement (GDPR/UK)
Processor terms for the sync and portal editions, with the exhaustive Annex A metadata inventory.
Relay Business Associate Agreement (HIPAA)
The "no-view" BAA for the sync and portal editions.
POPIA Operator Schedule (South Africa)
The s 21 operator contract for South African practices, relay tiers and Cloud.
Sub-processor Register
Annex C of the data-processing instruments: every party that hosts or carries encrypted practice data for the hosted editions.
Patient Portal — Terms of Use
Plain-language terms for patients invited to a clinic’s portal.
Patient Portal — Privacy Notice
How patient information is protected in transit and at rest on the delivery service.
Role-Based Access Policy (practice template)
A template your practice adopts: which roles see which patient information, why, and the controls that back it.
Third-Party Notices
Open-source attribution for the software SideClick bundles, generated from the dependency tree (EULA §10).