Legal documents
Every agreement and notice for SideClick in one place — the licence, the service terms, the privacy policy, the data-processing instruments for the sync server and the patient portal, the refund policy, the sub-processor register and the security disclosure policy.
Privacy Policy
What SideClick itself collects about customers and website visitors — and why patient data is not in scope.
Terms of Service
The online services around the software: purchasing, trials, seats, the sync server and the patient portal.
Refund Policy
How refunds work for purchases made through Creem, the time limits that apply, and what a refund means for your seats and your data.
End User Licence Agreement
The licence for the installed software, its editions and seats, and the binding data-access guarantees.
Acceptable Use Policy
What may not be done with the software, the seat service, the sync server, the patient portal and the cloud services.
Security Disclosure Policy
How to report a vulnerability, what is in scope, and the safe-harbour promise for good-faith research.
Cookie Notice
The website sets no cookies; the short notice explains the two off-site exceptions.
Sync Server Data Processing Agreement (GDPR/UK)
Processor terms for the sync server and the patient portal, with the exhaustive Annex A inventory of what the server can see.
Sync Server Business Associate Agreement (HIPAA)
The "no-view" BAA for the sync server and the patient portal.
POPIA Operator Schedule (South Africa)
The section 21 operator contract for South African practices: the sync server and the patient portal.
Sub-processor Register
Annex C of the data-processing instruments: every party that hosts or carries encrypted practice data for the hosted editions.
Patient Portal — Terms of Use
Plain-language terms for patients invited to a clinic’s portal.
Patient Portal — Privacy Notice
How patient information is protected in transit and at rest on the delivery service.
Role-Based Access Policy (practice template)
A template your practice adopts: which roles see which patient information, why, and the controls that back it.
Third-Party Notices
Open-source attribution for the software SideClick bundles, generated from the dependency tree (EULA §10).