In SideClick: Messages
Messages is secure messaging between the people of the practice, each thread about one patient. Threads are end-to-end encrypted: the subject and every message can be read only with the participants' keys.
New thread asks for the patient and a subject, then opens the thread. Everyone who may read messages when the thread is made is a participant from the start.
The list on the left shows each thread's subject, the patient, when it was last active and, as a badge, how many messages you have not read. Opening a thread is the read receipt: it marks the thread read, and under your own messages you see when they were read. A thread your account holds no key for shows a lock and No access; ask an existing participant to add you.
Write in the box at the bottom and press Enter, or Send. Close ends a thread — nothing more can be sent until Reopen — and a closed thread says closed in the list.
Patients do not use this screen; they are never participants.
Related
- PatientsEvery patient you can see, how to find one, and how a new patient is added to your practice's files.
- Who sees whatA patient file has three layers — identity, money and clinical — and your hat in the practice decides which reach you; a grant adds patients, never layers.
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