Two lines can appear above the screen on a computer. They are different things.
Possible breach detected is a red bar across the top. The audit trail watches for patterns that may mean records are being misused: rapid repeated record access, an off-hours bulk read, a bulk export attempt, and a streak of failed unlocks. When one is critical, the bar names it and links to the audit console. It stays until every critical anomaly is acknowledged: an administrator chooses Acknowledge, and an auditor sees the bar and passes it to an administrator. The audit console lists every anomaly with its severity and who acknowledged it.
A caseload insight is an amber line, not a breach. The on-device scan of your caseload points at a patient whose care may need a look: a goal at risk, a progress plateau, a stalled care plan, an outcome measure due, or a progress report due. The line shows the most pressing one and says how many more there are; open patient goes to the record, and Dismiss puts that insight away. Insights lists them all, with the thresholds the scan uses.
An insight is a prompt, never a decision: it says nothing about treatment, only that something in the record has not moved. A practitioner or an administrator sees them.
Related
- The AI featuresDrafts, summaries, insights and dictation run on the computer itself — decision support, never a diagnosis — and only with the patient's consent.
- Who sees whatA patient file has three layers — identity, money and clinical — and your hat in the practice decides which reach you; a grant adds patients, never layers.
- PatientsEvery patient you can see, how to find one, and how a new patient is added to your practice's files.
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