In SideClick: Sign in, on a phone, tablet or browser
Sign in asks for your email and password. The password is turned into keys on this device and never sent, so nobody — including SideClick — can read your records or reset your password for you.
A device your account already knows gets straight in. A new device waits for approval: every other device of yours asks Approve this new device, with Approve or That wasn't me, and this screen carries on by itself once you approve. If you can't reach another device, choose I can't reach my other device — use my recovery code, and type the code, or the code from your authenticator app if you have one. When this is your only device, the recovery code is asked for once.
A phone or tablet names itself the first time it signs in; your other devices list it by that name.
Signed in. This device is now one of yours. After a device of yours was marked as lost, the next screen asks you to set a new password.
If you signed out everywhere, or set a new password, the screen says so: sign in again with your password. A device that was removed or marked as lost learns it here and erases the app's data on it.
Your seat covers 5 devices; when it is full, remove one under Settings → Your devices first.
The trial starts when the account is created, not here. On a computer with no records yet, this screen also sets them up with the same password and asks for your agreement to the Terms. A phone creates no account: create it on your computer or in the browser.
Related
- Sign in on your computerThe computer's first screen: create your account, sign in, or restore from a backup.
- Create your account in the browserA browser can create your account; it then becomes your first device and approves the others.
- Forgot your passwordYour recovery code sets a new password and a new code; every device signs in again, and a computer's records are fetched afresh.
- Set a new passwordYour new password replaces your personal key; every other device signs in again with it, and you get a new recovery code.
- Your devicesThe computers, phones and browsers signed in to your account, and what you can do with each.
- Your recovery codeThe code shown once at sign-up is the only way back into your records if you forget your password — nobody can replace it for you.
- Signed out, removed, lost or too long offlineWhich of these only signs a device out, which erase its copy, and what the screen asks for next.
- The phone companionSideClick on an iPhone, iPad, Android phone or tablet: the same account, your day sheet, notes and field capture, with the rest waiting for the computer.
Still stuck? support@sideclick.io reaches the people who build the product.